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Job Title: Chief Tour Guides &Visitor Service MED
Description
Job description
01-responsible for the planning, organization and logistical arrangements related to the successful implementation of the protocol for high profile and important visitors and related events at the King Abdulaziz Center for World Culture. This includes the handling of various delegations from within the Kingdom and around the world.
02- Ensures consistent, high-quality service standards are maintained to important visitors. Manages the day to day operation of the protocol team. Serves as a dynamic and  energetic leader, while fostering teamwork, employee and volunteer morale, motivation and open communication.
03-Acts as a role model and coach while developing employees and volunteers using a consistent, approachable demeanor and clearly articulating expectations. Partners and coordinates with other departments to ensure total visitor satisfaction and efficient operations.
Develop and implement high profile visitation strategies and protocol for the Center.
Develop high profile visitation operating plan for different types of high profile visitors, such as government and corporate officials, opinion leaders and international guests.
Coordinate with other Saudi Aramco Affairs departments in order to coordinate visa issuance if needed.
Coordinate with other Saudi Aramco support services departments such as commercial and company airlines, transportation, photographers, accommodation, security clearance, name tags, etc.
Develop policies and procedures. Plan, organize, direct and control daily activities related to high profile visitation and protocol.
Manage protocol meet and greet teams to ensure the visitor journey into and around the venue is smooth, welcoming and safe.
Ensure all protocol staff and deployed volunteers are fully inducted, trained and competent.
Work collaboratively with other Center departments and external agencies to communicate and coordinate high profile visitor’s tour guides.
Job Details
Job Ref: CTG
Start Date: Unspecified
Hours: Full Time
Location: Dhahran, Saudi Arabia
Working Term: Contract
Salary: Attractive
Application Deadline: Unspecified
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